Frequently asked questions
Why can I no longer access a game?
This varies, if you play against the rules or use bots you may get flagged and banned, or another reason being your Wi-Fi or region are blocking you from accessing or playing on the site.
Can I play without creating an account?
Yes, you can still deposit and play without creating an account.
What is the best way to play?
While there is no best way to play or to win, we do recommend you use the Google app for the best experience.
Which cryptocurrencies do you support?
We currently support major cryptocurrencies such as:
- Ethereum (ETH)
- USDT / Stablecoins
Additional coins may be added over time.
Are games provably fair?
Yes. Our casino games use provably fair technology, allowing players to independently verify the fairness of every outcome.
How fast are withdrawals?
Withdrawals are typically processed within minutes, depending on network conditions. There are no unnecessary delays or manual approvals.
Do I need to complete KYC?
Most gameplay does not require KYC. In certain cases (such as large withdrawals or regulatory requirements), verification may be requested to ensure security and compliance.
Is IX3BET available in my region?
Availability depends on your location and local regulations. Some games or features may be restricted in certain regions. If a game is unavailable, it will be clearly marked on the site.
Are there any fees?
IX3BET does not charge deposit or withdrawal fees. Standard blockchain network fees may apply depending on the cryptocurrency used.
How do bonuses and promotions work?
Bonuses and promotions vary by game and time. Each promotion includes clear terms such as wagering requirements and eligibility. Always check the promotion details before playing. For new customer deposit bonuses, they are rewarded at same time as the deposit is entered into bank.
Is my account secure?
Yes. We use industry-standard encryption, secure wallet handling, and advanced protection to keep your funds and data safe.
How do I contact support?
Our support team is available via email to assist with any questions or issues. This can be found at the bottom of all pages of the IX3BET site.
What do I do if I sent my deposit to the wrong address or wrong chain?
Blockchain transactions are irreversible. Always double-check wallet addresses and chain details before sending funds.
I deposited and then withdrew, why is my withdrawal under review?
We strictly prohibit coin mixing (depositing and quickly withdrawing without sufficient betting activity). If such activity is detected, your withdrawal will be reviewed by our team.
What countries can I play from?
We accept players from regions where online gambling is legal under the Anjouan license. It is the player's responsibility to ensure gambling is lawful in their local jurisdiction.
We serve the following list of countries:
Argentina (except Buenos Aires), Albania, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bouvet Island, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Burundi, Cambodia, Cameroon, Canada (except Ontario, Nova Scotia), Chad, Cape Verde, Chile, Colombia, Comoros, Congo, Cook Islands, Côte d’Ivoire, Costa Rica, Djibouti, Dominica, Dominican Republic, Eswatini, Ecuador, Ethiopia, El Salvador, Equatorial Guinea, Eritrea, Egypt, Falkland Islands, Faroe Islands, Fiji, Finland, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guatemala, Guadeloupe, Guinea, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Ireland, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macedonia, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Mariana Islands, Marshall Islands, Martinique, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Philippines, Poland, Qatar, Romania, Rwanda, Samoa, Senegal, Serbia, Seychelles, Slovenia, Solomon Islands, South Africa, South Korea, Sri Lanka, Suriname, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkmenistan, Uganda, United States (Partial), United Kingdom, Uruguay, Vanuatu, Vietnam, Zambia.
The availability of our platform is subject to change based on evolving legal and regulatory requirements. We reserve the right to restrict or deny access to players from any jurisdiction at our sole discretion, even if that jurisdiction is listed as currently accepted. It is the player's responsibility to ensure that online gambling is legal in their local jurisdiction before registering or placing bets.
Is IX3BET licensed?
We are licensed under the Anjouan iGaming license, licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros under the Betting and Gaming Act 2005.